Eric’s professional background has encompassed direct care and management experience in residential and acute care programs, primarily in Pittsburgh, Pennsylvania. Eric is most noted for his drive to continuously improve customer care, employee development and program systems operations. Eric has a bachelor’s degree in psychology and administration of justice and a Master of Business Administration.
Over the past twenty-five years, Stephanie’s professional experience has spanned inpatient, residential and community-based mental health setting in direct care, clinical and administrative roles. Throughout each of these roles, her focus has been assuring high quality, effective services that empower and include youth and their families in their treatment processes. Stephanie has a Bachelor’s degree in Psychology, a Master’s degree in Social Work and a Graduate Certificate in Healthcare Administration.
Terri earned a master’s degree in Social Work from Aurora University in Illinois and a bachelor’s degree from Judson College in Elgin, Illinois. A Chicago native, Terri has more than 31 years of clinical experience including adolescent and adult residential, adolescent and adult acute inpatient, community case management, emergency room psych and military trauma counseling at Fort Campbell. Terri utilizes Eye Movement Desensitization and Reprocessing (EMDR), psychodrama and neurofeedback in the treatment of trauma.
Jylaine has taught in public education for 12 years in special education and administration. She has been employed with Mountain Youth Academy for more than seven years. She is endorsed in the state of Virginia and Tennessee in learning disabilities, emotional disturbance, visually impaired, and mental retardation. Jylaine earned a Master of Science in Administration and Supervision, a Master of Arts as a reading specialist and is trained in neurofeedback.
Kathy brings more than 18 years of organizational service to Mountain Youth Academy. Kathy has a Master of Business Administration in Human Resources from Liberty University and a Bachelor of Science in Criminal Justice from Bluefield College. She provides supervision to Human Resource student interns for both Appalachian State and East Tennessee State University.
Kathy also serves as an Administrative Surveyor for the Commission on Accreditation for Rehabilitation Facilities (CARF). Additionally, Kathy is an adjunct faculty member at Virginia Highlands Community College in Abingdon, Virginia, where she teaches Legal Aspects of Health Information Management, and medical coding classes. She has certifications in Human Resources (PHR), Health Care Compliance (CHC), Medical Records Auditing (CPMA) and ICD-9-CM and CPT coding (CPC). She is a Service Excellence facilitator and a trainer for both Verbal De-escalation and Certification of Residential Youth Care Professionals through the University of Oklahoma training program. CARF recognizes Kathy Smith for ten years of her commitment to enhancing the quality of services during her years of service.
As the Director of Nursing at Mountain Youth Academy, Nancy emphasizes and oversees the delivery of nursing care, ensuring medical practices are governed by current education and modalities that respect regulatory compliance and policies. She is passionate about teaching and fostering the growth of her team, as well as providing quality, evidence-based care for the students.
Nancy graduated from Northeast State Technical Community College earning an associate’s degree in science and her Bachelors of Nursing degree from King College. Her experience in early childhood education influenced her career in pediatric nursing. Her experience includes: ER nurse, corrections nurse and a neuro-trauma/stroke ICU nurse. Nancy has been with Mountain Youth Academy since November 2008.
Frank Rosato comes to Mountain Youth Academy with over 30 years of experience in Mental Health and Education. Mr. Rosato grew up in Rome, NY. Mr. Rosato loves, sports, especially baseball where he has coached all levels, along with a stint as a college softball coach for a NC college for 4 years. Mr. Rosato has a great sense of humor and a passion for working with children.
Lisa is originally from Schuylkill County, Pennsylvania. She attended Penn State University studying Foreign Service and International Politics. Lisa brings more than 15 years of experience as a business office manager. She joined Mountain Youth Academy in April of 2007.
Betty attended NESTCC majoring in business administration and computer science. Betty has been in behavioral healthcare since March 2003. She began her career as a mental health associate and continued to serve Mountain Youth Academy in many capacities including administrative assistant, accounts payable, payroll clerk, admissions/utilization review supervisor and utilization review coordinator. Betty maintains good working relationships with numerous state organizations to ensure a timely admission for all referral sources.
Bill attended Suffolk College in New York and graduated from Brunswick Community College in North Carolina majoring in business administration. Bill has been in behavioral healthcare since April 2008. He began his career as a mental health associate before filling roles as a shift supervisor, residential manager and staff development manager before assuming the role of Director of Risk Management and Quality Assurance.
Jessica received her degree in Business Administration from the University of Phoenix. Jessica started her career at Mountain Youth Academy in 2011 as a Mental Health Associate and continued to advance in her career by filling the role as Executive Assistant then promoted into her current position as the Executive Project Manager/Staff Development. Jessica is a Certified Therapeutic Crisis Intervention Instructor, BLS/CPR Instructor, Service Excellence Instructor; Accelerated Resolution Therapy (A.R.T.) certified and has her certification in Residential Youth Care Professionals.
Mountain Youth Academy provides individualized, trauma-focused treatment to boys and girls ages 5–17. We strive to provide mental health and educational services that enhance the quality of life for at-risk youth and their families. See what Mountain Youth Academy can do for you and your family, call us today at 423-727-9898 for a confidential, no-cost assessment. You may also reach us by email at [email protected] or fax at 423-727-9899.